Terms and conditions of delivery

STANDARD DELIVERY (TABLE PACKAGE):

Timeframe: It is from 5 to 10 BUSINESS DAYS.
Rates: Free
Appointment scheduling: Throughout the day
Number of delivery persons: 1 person
Delivery date: The carrier will contact you by phone to arrange a delivery day. Please note that the driver will be alone and you should plan to assist with unloading the package.
Delivery on Saturday or Sunday: Courier services do not deliver on weekends or public holidays.
Not included in the service: Installation, assembly, upstairs delivery...

EXPRESS DELIVERY (TABLE PACKAGE):

Timeframe: It is from 3 to 5 BUSINESS DAYS.
Rates: €49
Appointment scheduling: NO
Number of delivery persons: 1 person
Delivery date: Depending on the time of your order, it will be shipped the same day or the next day. Therefore, it will be delivered within 3 to 5 business days depending on the destination. Please note that the driver will be alone and you should plan to assist with unloading the package.

If you ordered on a Monday, your order will be shipped on Monday or Tuesday and you will therefore be delivered between Wednesday and Friday.

Delivery on Saturday or Sunday: Courier services do not deliver on weekends or public holidays.
Not included in the service: Installation, assembly, upstairs delivery... This type of delivery is not covered if you use a coupon offering free shipping.

COMFORT DELIVERY (ASSEMBLED TABLE DELIVERY):

Timeframe: It is from 20 to 30 BUSINESS DAYS.
Rates: €99 assembly
Appointment scheduling: A day
Number of delivery persons: 1 person
Your table delivered fully assembled (excluding net for special table): It will be fixed on a pallet, you will just need to cut the two ties.
Delivery date: Therefore, the table will be delivered to you within 8 to 13 business days depending on the destination. The carrier will contact you by phone to arrange a delivery day. Please note that the driver will be alone and you should plan to assist with unloading the package.

Delivery on Saturday or Sunday: Courier services do not deliver on weekends or public holidays.
Not included in the service: Upstairs delivery, pallet removal...

PREMIUM DELIVERY AND INSTALLATION:

Cornilleau offers you a turnkey delivery and installation service in collaboration with our selected provider.

DELIVERY:

Selected for its reliability, efficiency, and responsiveness, we collaborate with LTM Transport. Attentive and careful, the delivery personnel will pay as much attention to common areas as to your interior.

Our provider offers:

  • - Smooth and fast appointment scheduling
  • - Deliveries 6 days a week
  • - Delivery within 5 business days
  • - Confirmation SMS of the time slot the day before the appointment
  • - Real-time geolocation of the delivery on the customer's smartphone

INSTALLATION IN THE ROOM OF YOUR CHOICE:

Our partner offers installation of your product so that it is ready to use.

Don't worry about assembly anymore, we'll take care of it!

ACCESSORIES DELIVERY VIA COLISSIMO (0 TO 30KG):

Delivery Time: It is from 2 to 5 days to your home or to a local store.
Rates: Starting from 1€
Appointment Setting: No
Number of Deliverers: 1 person

Home Delivery: Your order will be shipped via Colissimo. The transport time will be 48 to 72 hours (excluding weekends and holidays).

Delivery to a Local Store: With Colissimo, you can choose from one of the many local stores near your home, workplace, or vacation destination where you want your package delivered. You will be notified of the availability of your package by email, allowing you to pick it up within 10 business days.

Home Delivery by Appointment: As soon as your package is ready for delivery, you will be notified by email and SMS. You can then select the time slot that suits you best for delivery, from Monday to Friday: from 5:00 pm to 6:30 pm, from 6:30 pm to 8:00 pm, or from 8:00 pm to 9:30 pm. You will also have the option to schedule delivery for another day within 10 business days.

Delivery to my Post Office: Now with Colissimo, you can choose the post office where you want your package delivered (without your postman visiting your home first). You will be notified of the availability of your package by SMS and email, with a withdrawal slip allowing you to pick it up at the post office within 10 business days.

UPON DELIVERY:

Package Inspection:

Despite reinforced packaging, due to their size, our products are sensitive to impacts during transport. It is imperative to check the condition of the table by opening the package, especially the playing surfaces and the frames.

Perform the inspection even if the driver claims to be in a hurry and even if the outside of the box appears to be in good condition. Do not write "subject to unpacking", this mention no longer has any legal value. Without specific reservations on the carrier's receipt, no claim will be possible.

Note:

For islands (excluding Corsica), mountain resorts, and locations that are difficult to access by truck, additional costs may be required: please contact us.